Built to solve
what others won't

Humane Solutions was founded on a simple premise: the pest and wildlife industry prioritizes recurring service over permanent results. We were built to challenge that.

Founded 2015Canada-wideGovernment & industry specialists
Field assessment — 2024
2015Founded in Canada
Our story

Why we exist

Humane Solutions was built by people who got tired of watching the same inadequate approaches applied to the same problems year after year. The industry runs on recurring service — the business model depends on the problem never actually being solved.

We operate differently. Half of what we do is a willingness to try things that haven't been tried before. The other half is confidence — the kind that lets you design a novel program, back your own analysis in the field, and stand behind the outcome in writing.

Over a decade of that approach has built a client list that includes airports, municipal governments, conservation agencies, and research institutions across Canada. We are not the cheapest option. We are the one that actually resolves the problem.

Work with us ↗
How we operate

Our principles

These aren't marketing values. They're constraints on how we take on work and how we deliver it.

01
Root cause, not symptom

We don't trap and leave. Every program identifies why the problem exists and addresses it structurally. Removal without exclusion is a service call, not a solution.

02
Written scope before work begins

Every engagement includes a written assessment, methodology, and expected outcomes before any work begins. No vague estimates. No verbal-only commitments.

03
Documented outcomes

Every job produces a post-service report. For government and institutional clients, this documentation is standard — not an add-on. We stand behind what we do in writing.

04
Humane methodology, always

Humane is in our name for a reason. We do not use second-generation anticoagulant rodenticides. Every method we employ is assessed for non-target impact and ecological appropriateness.

05
We decline work we can't do well

We are specialists. We do not take every call. If a situation requires a different skill set or falls outside our service area, we say so — and refer where we can.

06
Institutional-grade accountability

Our programs are designed to meet the documentation, reporting, and compliance requirements of government agencies, airports, and regulated industries — not just homeowners.

Why clients choose us

What makes us different

We specialize in difficult cases

Our typical client has already tried conventional approaches and failed. Complex, multi-species, or institutional-scale situations are our standard — not our exception.

Every job is documented

Post-service reports, exclusion documentation, and compliance-ready records are standard. We produce the paper trail that regulated clients require — without being asked.

Science-led, not product-led

We are not tied to any product line or supplier. Our methodology is built on field evidence, ecological research, and the principle that the right tool depends on the situation.

Trusted by government and industry

Over 30 government clients, agencies, and institutional operators rely on Humane Solutions — including airport authorities and municipal governments across Canada.

Our companies

Part of a
two-brand operation

Humane Solutions Inc is the parent company and institutional arm — handling complex wildlife programs, government consulting, and large-scale ecological work across Canada and beyond.

NewGen Pest Control is our dedicated residential and commercial division, built on the same methodology and field expertise — but focused on homeowners, strata corporations, and businesses in Greater Vancouver.

Both companies share field staff, technology, and operations. Different brand, same standard of work.

Visit NewGen Pest Control ↗
NewGen Pest Control

Residential & commercial division

Greater Vancouver's leading humane pest and wildlife removal company. Six-time Consumer Choice Award winner. Same field staff, same methodology — purpose-built for homes and businesses.

newgenpestcontrol.ca ↗
Let's work together

Ready to talk about
your situation?

Whether you're a municipality, an airport, a government agency, or a property owner with a complex problem — we start with a conversation.